The TQM
offering of QAVision is built on a framework
of Total Enterprise Process Management,
with focus on three primary Pillars:
Quality has been the foundation, for every
activity within the firm. Measuring Quality
on its drive, towards the optimized level
of perfection for a client, has injected
the culture of quality into the bloodstream
of every initiative it undertakes. Right
from the strategic organizing and planning
stage to measuring and optimizing quality
in every Business Processes of the enterprise,
including the creation and delivery of goods
and services, QAVision adopts its best practices
to drive you step by step, or/and adopts
isolated business areas, in its endeavor
to instill TQM of the whole. Its efforts
towards this would include benchmarking
optimized standards, and continuously measuring
results and taking steps to realign its
functions to meet the standards.
:
One of QAVision’s primary services
in this area is to draw the attention of
the entire Organization, and Focus everyone
to this single entity – the customer.
So much so every single activity they perform
within the enterprise is infused with a
total commitment of satisfying the customer.
This single minded focus, as to “what
will make the customer happy”, is
one great leap towards achieving the level
of perfection that can drive tremendous
value by improving work processes, improving
financial results, giving the firm an edge
over its competitors, and by increasing
customer satisfaction bring in customer
loyalty towards increased business and referrals.
The third and one of the main focuses of
QAVision is to educate or reinstate if necessary
the need of an increased level of participation/involvement
and thus support of the Management. Once
core stakeholders within the firm, are able
to recognize and appreciate the necessity
and purpose of TQM, the task of involving
employees at every level to become part
of this culture, would be much easier and
doable.
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