The International Organization for Standardization (ISO) is a worldwide federation of national standards bodies from world wit ha view to facilitating the international exchange of goods and services.

In the 21st century, ISO sees a world in which global trade between nations continues to grow at a rate 3 to 4 times faster than national economies; a world in which the design, manufacturing, marketing, and customer service operations of a growing majority of individual enterprises are distributed across many countries. ISO 9000 is a series of quality standards that are recognized worldwide as a measure of customer satisfaction. A measure that has become increasingly necessary, to compete in today's global

		Initial Assessment
		Management Overview
		Understanding ISO Standards
		Internal Auditing Training
		Assessments of Operations & Audit
		Third Party Readiness Review
		Selection of Registrar
		Pre-Certification Review
		Third-Party Assessment